Privacy policy for falosmeliorori.com

Your privacy is our priority—read how we protect your data

How we handle your information

This privacy policy explains how falosmeliorori.com collects, uses, stores, and protects your personal data in line with Australian, GDPR, and other applicable privacy laws.

By using our site or subscription services, you consent to the collection and processing of your personal information as described here.

What information we collect

We collect information you provide and data generated by your use of our services. This includes direct and automatic data.

Information you provide directly

  • Contact details such as name, email, and phone number
  • Details shared during consultations or via enquiry forms
  • Billing and payment information for subscriptions
  • Feedback or support requests
  • Preferences indicated in your account settings

Information collected automatically

  • IP address and device information
  • Browser type and interaction data
  • Usage statistics and visit duration
  • Cookies and similar tracking technologies
  • Location information for compliance purposes

How we use your information

Your data is used to provide, improve, and secure our services, as well as to comply with legal requirements.

  • Deliver and maintain your subscription
  • Respond to enquiries and provide support
  • Process billing and payments securely
  • Personalise your experience and communications
  • Monitor usage for analytics and improvements
  • Meet compliance and legal obligations
  • Protect against fraud and security threats

Our commitment: We are committed to safeguarding your information and using it only for necessary, legitimate purposes within Australian and international legal frameworks.

When we share your data

We share personal data only with trusted service providers, legal authorities, or when required by law.

Service providers

Third parties may process data for billing, analytics, or support, but only under strict confidentiality and security agreements.

Legal obligations

We may disclose information to comply with legal or regulatory requirements.

Anonymous statistics

Aggregated, non-identifiable data may be used for analytics and reporting.

Your privacy rights

You have the right to access, correct, or request deletion of your data. Additional rights apply under GDPR and other laws.

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Request transfer of your data
  • Object to certain data processing
  • Request restriction of processing

Contact us to exercise any of your privacy rights or to ask questions about your information.

How we protect your data

We implement technical and organisational safeguards to secure your information from unauthorised access or loss.

Technical measures in place

  • Encryption of sensitive data in storage and transit
  • Multi-factor authentication for account access
  • Regular security audits and software updates
  • Firewall and intrusion detection systems

Organisational measures in place

  • Employee training on privacy and security
  • Restricted access to personal data
  • Confidentiality agreements with staff
  • Clear data handling procedures

How long we keep your data

We retain your data as long as necessary for service delivery, legal, and operational reasons. Retention periods may vary.

  • Account data retained for active subscriptions
  • Consultation data for up to 7 years
  • Support data for up to 3 years
  • Billing data for up to 7 years
  • Consent records for up to 2 years

Data may be deleted upon request, subject to legal retention requirements.

International data transfers

If data is transferred outside Australia, safeguards ensure compliance with privacy laws.

  • Standard contractual clauses for protection
  • Transfers only to trusted, compliant partners
  • Data minimisation for transfers
  • Regular review of transfer arrangements

Cookies and similar technologies

We use cookies to enhance your experience, remember preferences, and improve service performance. See our cookie policy for details.

Types of cookies we use

  • Enable site functionality and security
  • Help monitor and improve site performance
  • Remember your preferences and settings
  • Support advanced features and usability

You can manage cookies through your browser settings at any time.

Changes to this privacy policy

We may update this policy to reflect legal, technical, or operational changes. Updates are posted here.

  • Notice on the website of changes
  • Email notification for major updates
  • Clear description of significant changes
  • Effective date listed at the top of policy

Continued use of our site means acceptance of updated terms.

Contact us about privacy

For questions or privacy requests, contact our team directly.

falosmeliorori

34 Welshpool Road, Welshpool, WA 6106 Australia

Phone: +61-8-7465-2430

Email: content@falosmeliorori.com

Policy last updated August 31, 2025

Effective from August 31, 2025